Part Time Lead Sales Manager (Key Holder) Reports To: General Manager and/or Assistant Manager

Location: Store Type: Part Time Flex, Non-Exempt

discover your purpose...

Inspire customers to express themselves in their home. Bring Williams-Sonoma to life for our customers by making it easy for them to discover products that best suit the way they cook and entertain. Drive sales by sparking connections & making lasting customers of Williams-Sonoma.

who we are...

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

who you are...

Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale

Succeed in a team environment, while able to work independently & manage your own time

Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box (shop keeper)

Know what questions to ask your customers in order to understand their personal style & needs

Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products

Knowledgeable of all your neighborhood’s treasures including the best flea markets, vintage shops, boutiques, dining & entertainment venues that help the customer layer unique items into their home (food orientation) farmer markets, local vendors, chefs, restaurants.

Most successful when provided with clearly defined daily sales goals & metrics

At Williams-Sonoma you will....

Create engaging experiences for customers by sharing expertise on cooking, entertaining & enhancing your home

Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures

Conduct warm-up and cool down meetings with associates and coach associates to productivity and performance

Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests

Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts

Meet personal productivity targets and goals, while providing exceptional customer service to our guests

Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People

First Philosophy

Perform projects and assignments as directed by the management team

Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority

Collaborate with the store team by appreciating & valuing the talents & contributions of others

Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals

Drive sales by Clienteling & connecting customers to you & Williams-Sonoma

Provide training and coaching expertise to associates in selling, product knowledge, Clienteling and in-home services

Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the customer, models personal accountability, builds operations excellence & drives execution

what we’re looking for...

Unmatched ability to sell & a proven ability to exceed selling goals

3 years retail sales leadership/ management experience

1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred. Specialty retail preferred.

Excitement for the brand & products we sell

Effective communication, organization and leadership skills, Proven ability to motivate and influence others through personal actions and examples.

Availability to work a minimum of four shifts per week, two during the week and two during the weekend. (Saturday and Sunday)

Ability to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques

Availability to work a wide variety of shifts, including mornings, nights, weekends and holidays, in addition to our peak business periods such as holiday season (November and December)

Job Type: Part-time

Salary: From $16.00 per hour

Schedule:

4 hour shift

8 hour shift

Weekend availability

Ability to commute/relocate:

Winston Salem, NC 27103: Reliably commute or planning to relocate before starting work (Required)