Join the loudest store in the mall! We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a HOT TOPIC associate, you’ll be a huge part of our success by providing the best customer service, ensuring that fellow fans are able to get their hands on the Merch they love. You’ll share your fandom knowledge, stock and replenish product, and help merchandise the store in a visually appealing way, all while being hyper focused on the in-store experience.

WHAT YOU’LL DO:

• Provide an amazing shopping experience that will encourage customers to return.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register, you’ll process sales transactions and use your fandom knowledge to drive add-on sales.
• Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• You’ll work with Store Management to decrease loss and prevent theft.
• You’ll keep the stock room organized and the store tidy.
• Any other activities as assigned by your Store Leader.

WHAT YOU’LL NEED:

• Previous experience working in a retail environment preferred, but not required. If you love music and pop culture, you’re in the right place!
• Excellent customer service and selling skills with ability to approach and engage with all customers.
• Must be at least 16 years of age.
• Communication skills and ability to collaborate with others.
• The usual retail stuff: able to stand and walk around during scheduled hours, reaching for Merch using ladder, step stool, and poles. You’ll also have to be able to move around boxes of merchandise that may weigh up to 50 pounds.